Confirm cost and reimbursement
We know navigating the world of insurance can be confusing, particularly for clients utilizing out-of-network benefits. We've partnered with Mentaya to streamline and bring transparency to the billing process. Many of our clients manage to get 50–80% of therapy costs reimbursed through their insurance, especially with PPO plans.
To determine exactly what your plan covers, please use the Mentaya tool to see if you qualify for any out-of-network reimbursement.
After out-of-network clients schedule their first session with us, we'll provide instructions for signing up for reimbursement through Mentaya. After you sign up, we enter/submit your sessions into the platform for you. Mentaya then processes the claim and handles any insurance follow-up necessary. Mentaya charges a 5% fee per claim, which includes paperwork handling, dealing with denials, and communicating with insurance companies on your behalf. Mentaya is risk-free: they guarantee claims are successfully submitted, or else they issue a full refund of their fees.
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For more information on how therapy works at Vital Mental Health — including payment process, cost of therapy, therapy duration, confidentiality, and more — please visit our FAQ page where we provide detailed answers for commonly asked questions.
To book a complimentary 15-minute consultation call or begin receiving care, please contact us.